Katt

A paper evaluating the CM3 Emergency Problem Management process using a scenario-based methodology have been accepted to the The Working Conference on Reverse Engineering (WCRE) 2010 in Boston.

WCRE is a conference focusing on reverse engineering and extracting information from software and systems. Using scenarios is an effective method to communicate process functionality which is useful in software reenginering.The paper describes software maintenance processes and IT management considerations in case of emergencies and organisational crisis situations caused by malfunctioning software.

The paper was a joint effort by Dr. Mira Kajko-Mattson, Emil Hammargren and me, Joakim Snygg.